FIGURE WD 9-1 in Figure WD 9-1 Above, Item

question 167

Multiple Choice

FIGURE WD 9-1 In Figure WD 9-1 above, item 1 points to a ____.

• A) sidebar
• B) pull quote
• C) drop cap
• D) watermark

---

Definitions:

Denial Phase

A stage of the coping or grief process where individuals refuse to accept the reality of a situation, often as a mechanism to protect themselves from its emotional impacts.

Unpleasant Thoughts

Negative or disturbing ideas or mental images that can affect an individual’s mood or well-being.

Kotter

Refers to John Kotter, a professor and leading thinker in the fields of change management and leadership.

Developing Vision

Developing vision involves defining a clear and inspirational long-term goal for oneself or an organization.