What Is a Good Practice When Working with a Customer

question 27

Multiple Choice

 What is a good practice when working with a customer on site?

• A) if a customer has a document on the screen, it's okay to read it
• B) limit use of your cell phone to work-related calls
• C) since you are there to help, it's okay to use the customer's phone for important calls
• D) inform the user that if you have to leave while they make a phone call, they will have to pay more

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Definitions:

Serving Size

The standardized amount of food or drink recommended to be consumed in one sitting, often used for nutritional labeling and guidelines.

Basal Metabolic Rate

The rate of energy utilisation by the body while idle, necessary for maintaining key bodily functions like breathing and thermal regulation.

Body Mass Index

An index that calculates body fat using an individual's weight and height, suitable for both adult males and females.

Set Point

A theory suggesting that each individual has a genetically determined range of weight and temperature that their body will try to maintain to stay at optimal health.