The Two Dimensions of Process Quality Are ________

question 48

Multiple Choice

The two dimensions of process quality are ________.

• A)efficiency and effectiveness
• B)performance and reliability
• C)conformance and durability
• D)perception and serviceability

---

Definitions:

South Atlantic Ocean

The part of the Atlantic Ocean located south of the Equator, extending between the continents of South America and Africa.

Rifted Apart

A geographical term describing the process by which tectonic plates move away from each other, creating rift valleys or separating landmasses.

Oceanic Plateau

A large, flat, elevated area of the seabed formed by volcanic activity, often found in the middle of ocean basins.

Hot Spot

A volcanic region thought to be fed by underlying mantle that is anomalously hot compared with the surrounding mantle.