Which of the Following Is an Effective Technique to Overcome

question 46

Multiple Choice

Which of the following is an effective technique to overcome employee resistance when implementing new enterprise systems?

• A)giving employees ultimatums and deadlines
• B)paying employees straight-out for transitioning to the new system
• C)coercing employees to learn the new system
• D)training employees on the successful use of the new system

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Definitions:

Availability Heuristic

A psychological shortcut that leverages the readily available examples in someone's consciousness when deliberating on a particular matter, concept, methodology, or decision.

Airplane Crash

An incident involving the failure and destruction of an aircraft during flight, usually leading to casualties.

Automobile Crash

An incident involving one or more vehicles colliding with another vehicle, object, pedestrian, or cyclist, often resulting in damage or injury.

Framing Effect

The influence of context or presentation on people's decisions and preferences, often used in decision-making research.