Social CRM Is Centered on Lifetime Value; Customers That Are

question 67

True/False

Social CRM is centered on lifetime value; customers that are likely to generate the most business get the most attention and have the most effect on the organization.

---

Definitions:

Incentive Spirometry

A respiratory therapy that encourages voluntary deep breathing by visual feedback to improve lung function.

Swallowing Precautions

Measures taken to prevent choking and ensure safe ingestion of food and liquids, especially in individuals with difficulty swallowing.

Client Preferences

The specific desires or choices of a client that influence decision-making in a service-oriented context.

Etiology

The study of the causes or origins of a disease or condition.