If the Problematic Content Posted on a Social Networking Site

question 68

Multiple Choice

If the problematic content posted on a social networking site represents reasonable criticism of the organization's products or services, the best response would be to ________.

• A)leave it
• B)edit it
• C)delete it
• D)report it

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Definitions:

Contract Administration

The management of contracts made with customers, vendors, partners, or employees, focusing on ensuring compliance with terms and conditions, as well as documenting and agreeing on any changes or amendments that may arise during its implementation.

Mediation

A form of alternative dispute resolution where a neutral third party helps the disputing parties find a mutually acceptable solution.

Steelworkers Trilogy

A set of three landmark decisions by the United States Supreme Court that affirmed the use of arbitration to resolve labor disputes between unions and employers.

Taft-Hartley Act

A 1947 federal law in the United States that restricted the activities and power of labor unions.