XHTML Is Similar to HTML but It Needs Additional Code

question 19

True/False

XHTML is similar to HTML but it needs additional code in some situations, such as closing one-sided tags.

Recognize the role and impact of customer service and relationship management in building brand loyalty.

Identify different strategies for engaging with customers, including the use of technology.

Comprehend the significance and application of the GAP Model in customer expectations management.

Understand the concepts of empowerment and its role in customer service.

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Definitions:

Market Rate

The prevailing interest rate available in the marketplace for loans or investments, often used as a reference for setting the rates on loans.

Government Securities

Financial instruments issued by the government to finance its expenditures, offering a return in the form of interest payments to investors.

Bank Reserves

Bank reserves are the amount of cash that banks must hold either in their vaults or on deposit with a central bank, used to back deposits and ensure liquidity.

Money Supply

The sum of all financial assets that are readily available in an economy at a given moment, including cash on hand, deposits in banks, and other easily convertible assets.