When the HR Training Department Teaches Individuals a New Customer

question 71

Multiple Choice

When the HR training department teaches individuals a new customer service computer program,the HR recruiting department must work together with the HR training department to hire individuals with comparable computer skills.What is this collaborative approach called?

• A)cross-functional HR practices
• B)industry-consistent HR practices
• C)exemplary HR practices
• D)bundling HR practices

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Definitions:

Capital Account

An account on the balance sheet representing the cumulative amount of the company's earnings, investment, or losses.

Income Summary

An account in the ledger used to summarize revenues and expenses for a period, helping to determine the net income or loss.

Income Summary Account

A temporary ledger account used to summarize a period’s revenues and expenses before transferring the net result to the company's equity account(s).

Net Income

Net income is the total earnings of a company after subtracting all expenses, including taxes, interest, and operating expenses, from its total revenues.