What Is an Essential First Step That an Organization Must

question 28

Multiple Choice

What is an essential first step that an organization must undertake with its outsourcing vendor when negotiating the contract?

• A) Make sure that there is a termination clause.
• B) Check references using the vendor's current clients.
• C) Establish benchmarks for current service levels.
• D) Project a budget for cost savings.

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Definitions:

Professional Selling

A sales approach focused on understanding the needs and preferences of the customer to offer solutions that meet those needs.

Principled Level

A stage of moral development in which individuals make decisions based on universal ethical principles and the consideration of justice.

Moral Development

The method by which people cultivate appropriate attitudes and actions towards others within a community, according to societal and cultural standards, regulations, and legislation.

Nondiscriminatory

A principle or practice that ensures equal treatment and opportunities for all, without biases based on race, gender, age, or other irrelevant distinctions.