When Selecting an Outsourcing Company,reference Checks Should Be Done to Verify

question 47

True/False

When selecting an outsourcing company,reference checks should be done to verify the quality of its previous work.

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Definitions:

Split-half Reliability

An evaluation of reliability involving splitting a test into two sections and comparing scores from each section to check how consistent the test is.

Cohen's Kappa

A statistical coefficient that measures inter-rater agreement for qualitative (categorical) items.

Interrater Reliability

Refers to the degree of agreement among independent observers or raters evaluating the same phenomenon.

Interrater Reliability

The degree of agreement among raters, demonstrating how consistently different observers assess the same phenomenon.