Examlex
Service providers must adjust their behaviour to buyer expectations to improve quality.
Type II Error
Refers to the error that occurs when a statistical test fails to reject a false null hypothesis.
Type I Error
Falsely rejecting a true null hypothesis, widely recognized as a "false positive."
Control Limits
The bounds used in control charts to signal when a process is in or out of control, based upon the statistical properties of the monitored process.
Standard Deviations
A measure of the amount of variation or dispersion of a set of values, indicating how much the values deviate from the mean of the set.
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