What Are Two Types of Evidence That Enbridge Gas Distribution

question 89

Multiple Choice

What are two types of evidence that Enbridge Gas Distribution measures to determine overall customer satisfaction?

• A)employee turnover and "presenteeism"
• B)employee commitment and engagement
• C)employee innovation and advocacy
• D)employee satisfaction and work-life balance

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Definitions:

Fight-or-Flight Response

A physiological reaction that occurs in response to a perceived harmful event, attack, or threat to survival, initiating the body's acute stress response.

Tend-and-Befriend Response

A behavior in response to stress involving seeking social affiliation and nurturing activities, more commonly observed in females.

Stressor

A situation, event, or stimulus that causes stress, potentially triggering a physical or psychological response.

Organism

an individual living entity that can grow, reproduce, respond to stimuli, and maintain homeostasis.