What Are Seven Items That Should Be Noted When Taking

question 41

Short Answer

What are seven items that should be noted when taking a telephone message?

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Definitions:

Central Route

A method of persuasion that involves thoughtful consideration of the arguments and content of a message.

Emotional Cues

Subtle signals indicating someone's emotional state, often communicated through facial expressions, voice tone, or body language.

Attraction

In social psychology, an attitude of liking or disliking (negative attraction).

Fear Appeal

A persuasive communication strategy that aims to elicit fear in order to influence attitudes, intentions, and behaviors.