What Is Benchmarking

question 5

Multiple Choice

What is benchmarking?

• A) the practice of identifying employees with promotion potential
• B) the practice of identifying performance differences with competing firms
• C) the process of identifying the best practices of a firm in a given area and comparing your practices to their practices
• D) the process of establishing performance standards through HRP

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Definitions:

Compromise

An agreement or settlement of a dispute where each party makes concessions.

Company Policy

Guidelines and rules that dictate how employees should behave within an organization.

Defective Wireless Router

A malfunctioning device intended to provide a wireless local area network connection that fails to perform as expected.

Bad-news Message

Communication intended to convey unfortunate or disappointing information to the recipient.