Use the Accompanying Figure

question 3

Multiple Choice

$\begin{array}{lcl}\text { Item } & \text { Quantity } & \text { Cost } \\5 / 8 \text {-inch hose } & 30 \text { inches } & \$ 1.25 \text { per foot } \\3 / 4 \text {-inch hose } & 24 \text { inches } & \$ 1.35 \text { per foot } \\5 / 8 \text {-inch hose clamps } & 2 & \$ 0.84 \text { each } \\3 / 4 \text {-inch hose clamps } & 2 & \$ 0.84 \text { each } \\\text { Thermostat with gasket } & 1 & \$ 5.65 \text { each } \\\text { Pressure cap } & 1 & \$ 4.50 \text { each } \\\text { Upper hose } & 1 & \$ 11.44 \text { each } \\\text { Lower hose } & 1 & \$ 16.53 \text { each } \\\text { Hose clamps } & 4 & \$ 0.98 \text { each }\\\\\text { Labor charges are as follows: }\\\\ \text { Remove, clean, and replace radiator } &&\$ 39.50 \\ \text { Reverse flush block } &&\$ 20.00 \\ \text { Replace heater hoses } &&\$ 10.00 \\ \text { Replace thermostat and cap } &&\mathrm{~N} / \mathrm{C}\end{array}$ Use the accompanying figure. What is the greatest amount the average mechanic makes during the year?

• A) $1,640
• B) $1,730
• C) $1,820
• D) $1,920

Describe the strategies for writing persuasive messages for actions, claims, or adjustments.

Analyze methods for handling audience objections in sales or marketing messages.

Understand the AIDA plan and its application in marketing strategies.

Distinguish between selling points and benefits in marketing messages.

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Definitions:

Negotiable Instrument

A document guaranteeing the payment of a specific amount of money, either on demand or at a set time, with the payer named on the document.

Holder

A legal term referring to an individual or entity that possesses a negotiable instrument, such as a check or promissory note, and has the right to collect and enforce the instrument.

Dishonored

A term commonly used in banking and finance referring to a cheque or payment that has been refused or cannot be processed.

Drawee

The party that must obey an order. In the context of banking, the drawee is the bank that must pay the funds ordered by a customer’s check.