In a Non-Union Workplace, Which of the Following Complaint Processes

question 69

Multiple Choice

In a non-union workplace, which of the following complaint processes is most similar to a grievance procedure under a union contract?

• A) open-door management system
• B) step-review system
• C) at-will complaint process
• D) peer-review system

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Definitions:

Unilateral Contract

A promise exchanged for an act.

Bilateral Contract

A promise exchanged for a promise.

Scott V. Mid-Carolina Homes

A legal case that likely involves dispute resolution between an individual and a housing company, although specific details may vary.

Mutual Mistake

Mutual mistake is a situation in which all parties to a contract have a shared misunderstanding about a fundamental fact or assumption underlying that contract.