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Explain CAD/CAM and how it is used.
Continuous Improvement
An ongoing effort to improve products, services, or processes through incremental and breakthrough improvements.
Non-Value-Added Cost
Expenses that do not add to the value or functionality of a product or service from the perspective of the customer.
Value-Added Cost
The increase in the value of goods or services as a result of a particular activity or process.
Customer Perspective
An approach focusing on understanding and meeting the needs and expectations of customers to improve a company's performance.
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