Using a "Secret Shopper" to Record and Report How Sales

question 69

True/False

Using a "secret shopper" to record and report how sales clerks assisted customers would be an example of disguised observation.

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Definitions:

Table Style

A predefined set of formatting options that can be applied to tables in documents and presentations to maintain consistency and visual appeal.

Filter List Arrows

Interactive elements within software applications that allow users to sort or filter displayed data according to various criteria.

Total Row

A feature in spreadsheet applications that automatically calculates and displays a total, average, or other aggregate function for data in a column.

Contact Type Column

A column in a database or spreadsheet specifically designated for categorizing contacts based on criteria such as personal, business, etc.