Using a "Secret Shopper" to Record and Report How Sales

question 69

True/False

Using a "secret shopper" to record and report how sales clerks assisted customers would be an example of disguised observation.

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Definitions:

Product Price

The monetary cost consumers are required to pay to acquire a good or service.

Market Wage Rate

The prevailing rate of pay for a particular job in a specific market or geographical area.

Employ

To hire or use the services of someone or something for a particular purpose or job.

Profit-maximizing

The process by which a firm determines the price and output level that returns the maximum profit.