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What are the basic models for integrating internal and external resources?
Ethics
Moral principles that govern a person's behavior or the conducting of an activity, guiding what is right and wrong.
Customer Service
The provision of assistance and advice by a company to those people who buy or use its products or services.
Listening
The act of attentively receiving information through hearing and understanding what is being communicated.
Customer Complaints
Expressions of dissatisfaction or reports of failure in a product or service from customers to the provider.
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