Solve This Proportion

question 22

Short Answer

Solve this proportion. An electrical repair team of 6 electricians completes a job in 3 hours. How long in hours should it take 2 electricians working at the same rate to do the same amount of work?

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Definitions:

Service Quality Dimensions

Aspects used to evaluate the quality of service, including reliability, responsiveness, empathy, assurance, and tangibles.

Service Gap

The difference between customer expectations for service quality and the actual service delivered. This gap can influence customer satisfaction and business success.

Zone of Tolerance

refers to the range within which customers are willing to accept variations in service delivery and still be satisfied.

Service Quality

The measurement of how well a delivered service matches the customer's expectations.