____ Buttons Aid in Record Navigation and Record Operation

question 3

Multiple Choice

____ buttons aid in record navigation and record operation.

• A) Control
• B) Combo
• C) Command
• D) Calculate

Identify and explain different change strategies used by change agents, including rational persuasion.

Recognize the organizational targets for change including tasks, people, structure, technology, and culture.

Acknowledge the complex reasons underlying resistance to change.

Describe different approaches to managing resistance to change.

---

Definitions:

Analytical Skills

are the abilities to collect, process, and analyze information to make more informed decisions and solve problems effectively.

Lifelong Learning

Continuous learning from daily experiences and opportunities.

Self-Fulfilment

The realization or fulfillment of one's talents and potentialities, often considered as a drive or need present in everyone.

John Kotter

A professor and thought leader in the fields of business, leadership, and change management, known for his 8-step process for leading change.