FIGURE EX 11-1 
In Figure EX 11-1 above, click ____ to display the greatest amount of detail.
Definitions:
Group-Enhancing Bias
A cognitive bias that leads people to view their own group more favorably compared to others.
Group Production Blocking
A process during collaborative work where the flow of ideas or productivity is impeded because only one group member can contribute at a time.
False Consensus Effect
A cognitive bias whereby people tend to overestimate the extent to which their opinions, beliefs, preferences, values, and habits are normal and typical of those of others.
Illusion of Control
The cognitive bias that leads individuals to overestimate their ability to control events, more than what is actually possible.
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