Examlex
By default hyperlinks like those created by the dialog box in the accompanying figure are in ____ font.
Upselling
A sales technique where a seller invites the customer to purchase more expensive items, upgrades, or other add-ons in an attempt to make a more profitable sale.
Analytical CRM
A type of Customer Relationship Management (CRM) focused on capturing, interpreting, and analyzing customer data to improve decision-making and customer relationships.
Customer Behavior
The study of how individual customers, groups or organizations select, buy, use, and dispose of goods, services, ideas, or experiences.
BI
Business Intelligence, the strategies and technologies used by enterprises for data analysis of business information.
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