Case 2 Matthew Is an Early Adopter of New Technologies

question 83

Multiple Choice

Case 2 Matthew is an early adopter of new technologies as they emerge in the marketplace. As a result, he often comes face to face with technologies that are in convergence, like cell phones, PDAs, digital cameras, and voice communication. What attributes does a product have to mix in order for a product to succeed in the marketplace?

• A) quality and customer service
• B) cost and functionality
• C) cost and customer service
• D) quality and convenience

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Definitions:

Intensive Care Unit

A specialised department in a hospital providing critical care and complex medical treatment to patients with severe or life-threatening illnesses or injuries.

Long-Term Care Facility

A variety of services which help meet both the medical and non-medical needs of people with a chronic illness or disability who cannot care for themselves for long periods.

Discharge Planning

The process in healthcare that ensures a patient is provided with a coordinated plan for continuing care following their departure from a hospital or clinic.

Health Care Agency

An organization that provides health care services to individuals, which can include hospitals, clinics, and home care services.