Case 2 Ben Is Meeting with His Guidance Counselor to Determine

question 82

Multiple Choice

Case 2 Ben is meeting with his guidance counselor to determine what his most suitable careers will be after graduation. He has taken quite a number of computer programming courses, e-commerce courses, and computer concepts courses throughout his time at school. Ben is also interested in jobs that use 3-D design software. To show his proficiency in these software, he should take the ____ exam.

• A) AutoCAD Certified Professional
• B) A+ Certification
• C) Certification of Computing Professionals (ICCP)
• D) Oracle Certified Database Administrator

Understand the categories of performance measures, including financial, customer, internal business processes, and learning and growth.

Recognize the role of incentive compensation and its link to performance measurement.

Identify various types of costs associated with quality, including prevention, appraisal, internal failure, and external failure costs.

Understand the concept and importance of lag indicators versus leading indicators in performance measurement.

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Definitions:

Elastic Demand

Reflects how the quantity demanded of a good or service changes in response to a change in price; high elasticity indicates demand is highly sensitive to price changes.

Demand Curve

A graph showing the relationship between the price of a good and the quantity of that good consumers are willing and able to buy.

Perfectly Elastic

A situation in economic theory where the quantity demanded or supplied responds infinitely to changes in price.

Perfectly Inelastic

A situation in which the demand for a good or service does not change in response to changes in price.