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question 38

Multiple Choice

Divide: Divide:   A)  543 B)  664 C)  494 D)  544 E)  644


Definitions:

TQM

Total Quality Management, a management approach focused on long-term success through customer satisfaction, involving all members of an organization in improving processes, products, services, and culture.

Deming Approach

A management philosophy focused on quality improvement through continuous refinement and employee involvement, based on the ideas of W. Edwards Deming.

Profound Knowledge

Deep, comprehensive understanding of a subject or field, often resulting from years of study and experience.

Check Sheet

A structured, prepared form for collecting and analyzing data; a simple data recording tool used for quality control purposes.

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