Multiply $( - 7 ) ( + 2 )$ A) -7
B) 14
C) 7
D) -14
E) -11

question 181

Multiple Choice

Multiply. $( - 7 ) ( + 2 )$

• A) -7
• B) 14
• C) 7
• D) -14
• E) -11

Identify techniques and tools for analyzing customer data to enhance customer relationships.

Recognize the importance of increasing customer lifetime value and share of customer through CRM efforts.

Understand the role of various communication methods in enhancing customer service and CRM.

Identify customer service objectives and strategies to improve customer satisfaction and loyalty.

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Definitions:

Foreign Direct Investment

An investment made by a company or individual in one country in business interests in another country, in the form of either establishing business operations or acquiring business assets.

Net Capital Outflows

The difference between the purchase of foreign assets by domestic residents and the purchase of domestic assets by foreigners, indicating the flow of capital from a country.

Trade Deficit

A situation where a country imports more goods and services than it exports, resulting in a negative balance of trade.

Foreign Assets

Investments or properties owned by individuals, companies, or governments in countries other than their own.