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____ Analysis Involves Three Major Activities

question 188

Multiple Choice

____ analysis involves three major activities:
(1) study how the current system works;
(2) determine the users' wants, needs, and requirements; and
(3) recommend a solution.

Recognize the significance of focusing on interests to resolve disputes.
Explain the consequences of misperceptions and cognitive biases arising from information processing.
Discuss the influences of mood and emotion on negotiation strategies.
Understand the dynamic effect of perceptual and cognitive biases and how they can be manipulated.

Definitions:

Compromise

Occurs when each party to the conflict gives up something of value to the other.

Bargaining

The process of negotiating terms and conditions between two or more parties with the aim of reaching a mutually acceptable agreement.

Win-Win Conflict

A resolution strategy where all parties involved come out ahead or benefit from the solution.

Mutual Benefit

A situation or agreement in which all parties involved gain advantages or positive outcomes.

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