____ Systems Manage Information About Customers, Interactions with Customers, Past

question 109

Multiple Choice

____ systems manage information about customers, interactions with customers, past purchases, and interests.

• A) CMS
• B) CRM
• C) VPN
• D) RAID

---

Definitions:

Deferred Tax Assets

These are amounts of income taxes recoverable in future periods due to deductible temporary differences, carry-forward of unused tax losses, and carry-forward of unused tax credits.

Deferred Tax Liabilities

Future tax payments that result from temporary differences between the accounting and tax bases of assets and liabilities.

Tax Rates

The percentages at which income, sales, or other taxable activities are taxed by governments.

AASB 112

Australian Accounting Standard Board statement number 112, concerning income taxes, requiring entities to account for taxes based on the concept of comprehensive tax balance sheets.