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Figure 15-5 Technical certification programs are offered by many vendors, called ____________________, that develop and administer the examinations to determine whether a person is qualified for certification; a Web site for one such organization is shown in Figure 15-5.
Legal Action
The process of using the legal system to resolve disputes, enforce laws, or seek justice through courts.
Negative Message
Communication that conveys a refusal, denial, or unfavorable information in a diplomatic or considerate manner.
Online Conversation
A digital interaction between two or more people over the internet, which can occur through various platforms such as social media, forums, or messaging apps.
Negative Messages
Negative messages convey unfavorable information, rejections, or feedback, often requiring careful wording to maintain professionalism and sensitivity.
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