Critical Thinking Questions Case 1 You've Just Started as a Salesperson

question 59

Multiple Choice

Critical Thinking Questions Case 1 You've just started as a salesperson in the printers section of a new technology superstore, and you are taking a crash course in the specifications and capabilities of printers. What will you recommend for a customer who is looking for a printer that is comparable in cost to a photo printer based on ink-jet technology and is small enough for the mobile user to carry in a briefcase?

• A) large-format printer
• B) plotter
• C) dye-sublimation printer
• D) thermal printer

Realize the roles of returns, allowances, and discounts in adjusting gross sales.

Analyze the impact of promotional activities on expense categories within an income statement.

Understand the legal principles regarding negligent service and vicarious liability.

Comprehend the concepts of novation, equitable assignment, and statutory assignment in contract changes and transfers.

---

Definitions:

Age Stereotypes

Preconceived beliefs or assumptions about individuals based solely on their age, often leading to discrimination or bias.

Stereotypes

Stereotypes are oversimplified and generalized beliefs about a particular group of people or things, often leading to misconceptions and biases.

Individual Differences

Are the ways in which people are similar and how they vary in their thinking, feeling, and behavior.

Self-Fulfilling Prophecy

Creating or finding in a situation that which one expected to find in the first place.