From: Tom Smith ([e-mail])

question 235

Multiple Choice

From: Tom Smith ([e-mail])
To: June Parker ([e-mail])
Subject: Response to Inquiry
Date: May 30
Dear Ms. Parker,
Thank you for contacting us here at the Oceanside Inn. We would be happy to provide you with accommodations for you and your family during your stay here next month. However, all of our suites are booked during the lodging dates that you requested in your email. I can offer you a possible solution. We can book your family in two rooms at the end of the hallway.
The two rooms would be right next to each other, and you would have some privacy away from the other guests. Each room has its own bathroom with shower and two queen-sized beds. In addition, there is an interior door linking the two rooms to each other. We hope that these rooms will suit your needs. If so, we will be happy to book you into the rooms for five days starting on June 3rd. The rooms run for $85 per night, and we offer a 10% Drivers' Club discount, if you happen to be a member. The price includes a buffet breakfast. Would you like to proceed with this reservation? If I can be of further assistance, please let me know.
Sincerely,
Tom Smith
Desk Manager, Oceanside Inn
What is the purpose of this email?

• A)To check the dates of an upcoming business trip
• B)To confirm a hotel reservation
• C)To request information about lodging
• D)To provide information about accommodations

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Definitions:

Capital Account Balance

The net result of public and private international investments flowing in and out of a country, reflecting changes in ownership of national assets.

Net Income

The amount of profit a company generates after all expenses, taxes, and costs have been subtracted from total revenue.

Withdrawals

Amounts of money taken out from a business by its owner(s) for personal use.

Provision

An amount set aside in the accounts of a company to cover a future liability or decrease in the value of an asset.