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Select the Meaning of the Underlined Word in the Sentence

question 4

Multiple Choice

Select the meaning of the underlined word in the sentence.
The medical staff was taken aback when the normally docile patient began to act violently.


Definitions:

Essential Rationality

The inherent human capacity to think logically and make decisions based on reason and critical thinking.

Programmed Decisions

Decisions made using a rule, policy, or procedure for routine or repetitive problems that have been encountered before.

Customer Relations

The management and development of interaction between a business and its customers to improve satisfaction and loyalty.

Programmed Decisions

Decisions that are routine and repetitive, which can be addressed through established processes.

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