Looking at the Map (11

question 4

Multiple Choice

Looking at the map (11.2) ,in what state or province are the northernmost dunes in the Great Plains located?

• A)Saskatchewan
• B)Alberta
• C)Manitoba
• D)Montana

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Definitions:

Internal Customers

Employees or departments within an organization that rely on the support or services of each other to accomplish their tasks.

CRM Program

Customer Relationship Management program; a system for managing a company's interactions with current and potential customers, often leveraging data analysis about customers' history with a company to improve business relationships.

On-time Delivery

The measure of a company's ability to fulfill its service or product delivery commitments within the agreed upon timeframe, critical for customer satisfaction and loyalty.

ISO Certification

A recognized standard certification verifying that an organization meets the international standards set by the International Standards Organization.