A 49-Year-Old Man Comes to the Office Due to Dysuria

question 107

Multiple Choice

A 49-year-old man comes to the office due to dysuria and hematuria.  Vital signs are within normal limits and physical examination is unremarkable; urinalysis shows gross hematuria but is otherwise normal.  The physician discusses potential causes and the need for a cystoscopy.  The patient is told what to expect during the procedure and is given written information and a referral list with instructions on how to schedule an appointment with a urologist.  He anxiously glances over the papers, saying he will make an appointment soon.  Office staff had informed the physician that the patient was unable to follow the directions on the sign-in sheet and declined to fill out paperwork.  Which of the following physician responses is the most appropriate at this time?

• A)"I'd like to ask you some questions about your background; could you tell me how far you got in school?"
• B)"I'm concerned about your ability to read and fill out forms; have you always had trouble with this?"
• C)"Sometimes patients have difficulty making appointments; could you please read the instructions out loud?"
• D)"The forms you get before an appointment help me do a thorough evaluation; could you fill them out next time?"
• E)"We've discussed a lot of information today; how confident are you with scheduling an appointment for yourself?"

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Definitions:

Pure Monopolist

A sole producer in a market with no close substitutes for the product, allowing for the control of price.

Marginal Revenue

The supplementary earnings obtained from the sale of one more unit of a product or service.

Revenue Curves

Graphs showing the relationship between the sales volume and the revenue generated from those sales.

Elastic Portion

The segment of a demand curve where the quantity demanded changes significantly as a result of price changes, indicating high price elasticity of demand.