Providing Excellent Experience for Customers Requires

question 32

Multiple Choice

Providing excellent experience for customers requires:

• A)engaged employees.
• B)revision of the company website.
• C)using technology to meet customer needs.

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Definitions:

Undue Influence

A situation where an individual is able to influence another person's decision-making process or consent through improper pressure or manipulation.

Non Est Factum

A legal defense asserting that a contract is invalid because the signing party was mistaken about its nature and character, not merely its contents or terms.

Fraudulent

Pertaining to deceitful actions or false representations made intentionally to gain an unjust advantage or harm another party.

Rescission

The legal act of canceling, terminating, or voiding a contract, returning all parties to their positions prior to the contract.