In the Shopzilla (Bizrate) Rating of Website Quality

question 31

Multiple Choice

In the Shopzilla (Bizrate) rating of website quality:

• A)purchasers are surveyed at the time of purchase and after some time has elapsed.
• B)visitors are asked to rate the ease of using the website.
• C)both of the above.

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Definitions:

Amplitude

The height of a wave crest, used (in the case of sound waves) as a measure of sound intensity.

Hertz

The unit of frequency in the International System of Units (SI), representing one cycle per second.

Papillae

Structures on the tongue that contain the taste buds, which in turn contain taste receptors.

Taste Buds

Small sensory organs on the tongue and other parts of the mouth that are capable of detecting different flavors.