The Personas Used in the Redesign of the Staples Website

question 16

Multiple Choice

The personas used in the redesign of the Staples website:

• A)were the product of the outside design firm.
• B)were produced instead of doing research on the customer.
• C)represented important segments of Staples customers.

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Definitions:

Electric Shock

The physical reaction or injury caused by electric current passing through the body.

Responding

The act of reacting to stimuli or situations in the environment.

Electric Shock

A sudden discharge of electricity through a part of the body, often used as an aversive stimulus in conditioning studies.

Passive

Accepting or allowing what happens without active response or resistance.