Referring to the Accompanying Illustration, Drag a Sizing Handle to _____

question 48

Multiple Choice

Referring to the accompanying illustration, drag a sizing handle to _____ from the chart.

• A) include columns and rows
• B) exclude columns and rows
• C) include or exclude rows only
• D) both a. and b.

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Definitions:

House of Quality

A fundamental part of the Quality Function Deployment process that translates customer requirements, based on marketing research and benchmarking data, into an appropriate number of engineering targets to be met by a new product design.

Service Provider

A company or individual that offers services to others in exchange for payment.

Customer Expectations

The beliefs or standards that customers have regarding the quality, delivery, and benefits of products or services.

Time-Based Competition

A business strategy that focuses on reducing the time needed to conceive, develop, manufacture, and market products.