The Lewin's Change Theory Is Called

question 9

Multiple Choice

The Lewin's change theory is called:

• A)Force-Field Model
• B)Six-Step Change Model
• C)Phases of Change
• D)Diffusion of Innovations Theory

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Definitions:

Group Dynamics

The study of the behaviors and psychological processes that occur within a social group.

Matrix Structure

An organizational structure that assigns specialists from different functional departments to work on one or more projects, leading to a blend of functional and project-based attributes.

Customer Service

The support and guidance offered by an organization to individuals who purchase or utilize its goods or services.

Pass the Buck

An expression referring to the act of shifting responsibility or blame from oneself to another person.