Which of the Following Are Some of the Key Concepts

question 4

Multiple Choice

Which of the following are some of the key concepts of quality improvement? Select all that apply.

• A)there are two ways to improve quality: eliminate defects in the work process and add features that meet the customer's needs or preferences
• B)quality defects are costly in terms of internal losses due to lowered productivity
• C)focus on the most important work processes to improve
• D)involve primarily management in the QI process due to time and workload constraints.

Identify the connection between systemic health issues and oral/nasal health.

Recognize signs and symptoms of dehydration in the context of oral health.

Awareness of the impact of substance use and certain medications on oral health.

Understand the role and impacts of unions in competitive markets and the argument for the repeal of the NLRA.

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Definitions:

Cheerfulness

A mood or disposition characterized by a sense of happiness, optimism, and contentment.

Optimistic Expectations

The disposition or tendency to anticipate favorable outcomes and to view the future with confidence and hope.

Psychodynamic

An approach in psychology that emphasizes systematic study of psychological forces underlying human behavior, feelings, and emotions, and how they might relate to early experiences.

Social-cognitive

Refers to a psychological model focusing on how an individual's knowledge acquisition can be directly related to observing others within the context of social interactions, experiences, and outside media influences.