Some Key Benefits of Adopting Quality Improvement Methods and Principles

question 18

Multiple Choice

Some key benefits of adopting quality improvement methods and principles are:

• A)empowering staff and providing an outlet for critical theory
• B)viewing every problem as an opportunity to improve, and improving staff satisfaction
• C)decreasing necessary expenses from lost business, and helping customers think you care about them
• D)involving staff in how work is planned and done, and increasing the customer's perception that you care about them by designing processes that meet the provider's needs