Which of the Following Are Some of the Key Concepts

question 4

Multiple Choice

Which of the following are some of the key concepts of quality improvement? Select all that apply.

• A)there are two ways to improve quality: eliminate defects in the work process and add features that meet the customer's needs or preferences
• B)quality defects are costly in terms of internal losses due to lowered productivity
• C)focus on the most important work processes to improve
• D)involve primarily management in the QI process due to time and workload constraints.

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Definitions:

Gaseous

Relating to or having the characteristics of a gas, a state of matter that is without definite shape or volume.

Sedimentary

Pertaining to rocks formed from sediment accumulated over time, usually in water, through the process of compaction and cementation.

Phosphorous Cycle

The biogeochemical cycle that describes the movement of phosphorus through the lithosphere, hydrosphere, and biosphere.

Chemical Cycling

The movement and exchange of organic and inorganic matter back into the production of living matter, involving processes such as the carbon and nitrogen cycles.