The Balanced Scorecard Measures Four Areas of Financial and Nonfinancial

question 36

Multiple Choice

The balanced scorecard measures four areas of financial and nonfinancial performance of a business. Identify one of the following that is not included as a performance measurement.

• A) internal process
• B) financial
• C) innovation and learning
• D) employees

---

Definitions:

Epidermis

The skin's external layer, which forms a barrier preventing water from penetrating and determines the color of our skin.

Melanin

Group of related molecules responsible for skin, hair, and eye color. Most melanins are brown to black pigments; some are yellowish or reddish.

Addison Disease

A disorder characterized by insufficient production of corticosteroid hormones by the adrenal glands, leading to fatigue, muscle weakness, and changes in skin pigmentation.

Pregnancy

The condition of having a developing embryo or fetus in the body, resulting from the fertilization of an egg by a sperm.