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Caplan points out that there is not much variation among different cultures regarding what is defined as a mental illness.
Process Variation
The fluctuation or inconsistency in the procedures and outcomes of manufacturing or service delivery, impacting quality and performance.
Quality Function Deployment
A systematic approach to design based on a close awareness of customer desires, translating those desires into the target design.
Product Performance
Evaluates how well a product meets expected standards and satisfies customer needs in terms of quality, reliability, and functionality.
Deploying Quality
The process of implementing and maintaining a level of excellence in products, services, and processes within an organization.
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