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Affirmative action programs provide preferential hiring and admission requirements for minority applicants.
Routine Inquiry
A standard or customary question asked to obtain information or clarify a detail.
Goodwill Ending
A conclusion in communication that seeks to leave the audience with a positive impression, often used in business correspondence.
Prefatory Material
Introductory content in a book or document that might include a foreword, preface, and acknowledgments, setting the stage for what follows.
Effective Message
Communication that is clear, concise, and tailored to the audience to achieve its intended effect.
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Q67: Unlike discrimination, racial prejudice involves physical actions against