A Reading Service for the Visually Impaired Requires Each Reader

question 152

Multiple Choice

A reading service for the visually impaired requires each reader applicant to prepare and submit a one-hour interview tape of material chosen by the service to determine whether the reader has pleasing vocal characteristics and is accent-free so that it is not necessary to use the same reader every time.The reading service is trying to limit problems associated with the service characteristic of:

• A) tangibility
• B) credence quality
• C) heterogeneity
• D) simultaneous production and consumption
• E) flexibility

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Definitions:

Free-Soil Party

A pre-Civil War political party in the United States that was opposed to the expansion of slavery into the western territories.

Congressional Elections

Elections held every two years in the United States to elect members to the House of Representatives and one-third of the Senate, determining the legislative makeup of Congress.

Sectional Party

A political party that represents the interests of a particular geographical region within a country.

Kansas-Nebraska Act

Legislation passed in 1854 that created the territories of Kansas and Nebraska, opening new lands for settlement and allowing the settlers to decide whether to allow slavery, leading to a violent period known as "Bleeding Kansas."