Whenever a Customer Opens an Account at First Southern National

question 141

Multiple Choice

Whenever a customer opens an account at First Southern National Bank,a teller or account representative asks the customer whether she needs a CD,online banking or other services.In other words,the account representative engages in:

• A) suggestion selling
• B) trading up
• C) bait and switch
• D) customer relationship retailing
• E) service-disguised selling

Distinguish between public and private goods and understand their characteristics.

Explain the occurrence and implications of externalities in market outcomes.

Comprehend the efficiency loss (deadweight loss) and its causes in economic transactions.

Identify examples of public goods in real-world scenarios.