The First Step in the Selling Process Is

question 169

Multiple Choice

The first step in the selling process is:

• A) qualifying leads
• B) approaching the customer and probing needs
• C) developing and proposing solutions
• D) making a sales presentation
• E) generating leads

---

Definitions:

Withdrawal Symptoms

Physical or mental symptoms that occur after stopping or reducing intake of a substance that was used regularly.

Treatment Success

The effective resolution or significant improvement of symptoms following a specified therapeutic intervention.

Antagonistic Drugs

Medications that block or reduce the action of neurotransmitters or hormones, often by competing for their receptors.

Contingency Management

A behavioral therapy which utilizes reward systems to reinforce desirable behaviors and reduce undesirable ones.